Frequently asked questions
Practical questions — and the answers we give at the counter.
What is the delivery charge?
We charge $5.95 for delivery, waived entirely on orders of $45 or more. Shipping is within the United States.
How fast does it ship?
Packing runs 1-3 business days, ground transit 5-10 business days, so plan on 6-13 business days in total.
Will a 15.6 inch film fit a 16 inch MacBook Pro?
No. Screen protectors and privacy film are cut to a specific panel size and aspect ratio; buy the size named in the listing title. If you are unsure of your panel size, call +1 718-280-9028.
Are the aluminium stands adjustable?
It depends on the model and the listing says which. Some are fixed-angle risers, some fold flat for travel, and the vertical stands hold a closed machine on its edge.
Can I return a screen protector I have peeled?
Once the adhesive liner is removed a protector cannot be resold, so opened film is not returnable unless it arrived damaged. Unopened packs go back within 30 days.
Do you repair laptops?
This catalogue sells accessories and DIY repair kits. For service work, ring the shop at +1 718-280-9028 during Monday - Friday, 10:00 AM - 5:30 PM (ET). Saturday, 10:00 AM - 5:00 PM. Closed Sunday.
How do I track my order?
A tracking number is emailed at despatch. You can also use the Track Order page with your order number and email address.
Can I cancel after ordering?
Yes, at any point before despatch, for a full refund. See the Cancellation Policy.
Do you ship outside the United States?
No. Delivery is to United States addresses only.
Not answered here? Email contact@atechhaven.shop or call +1 718-280-9028 during Monday - Friday, 10:00 AM - 5:30 PM (ET). Saturday, 10:00 AM - 5:00 PM. Closed Sunday.